Maser Communications (UK) Ltd want your experience to be as easy and secure as
possible. We like to offer you a choice of payment options and for your safety and
piece of mind we use industry standard security measures whilst processing your
to “we” and “us” are to www.maser-online.co.uk and Maser Communications (UK) Ltd,
company number 4217012, registered office Venture House, East Street, Titchfield,
Hampshire. This policy outlines the data we collect from our visitors and how we use
For the purposes of our business we are the data controller.
In respect of processing that we undertake on behalf of our clients we are the data
processor and our client is the data controller who determines the purpose and
means of the processing of personal data which they provide us with. There may be
instances where we are a joint data controller with our client.
Our data protection officer is Caroline Fowler and can be reached at
What information we collect and why?
When you place an order with www.maser-online.co.uk, we need to know your name,
e-mail address, home address, delivery address, credit or debit card number, expiry
date and your cvv2 authorisation code. For your security we use SagePay as a
payment gateway to process your payments. In the event of checking out using the
Paypal option then Paypal will pass on to us your e-mail address, home address and
delivery address after you have been redirected to Paypal’s site to checkout. This
enables us to process your order, authorise your credit or debit card payments and to
keep you informed of your order status.
We will never collect sensitive information about you without your explicit consent.
We may from time to time update you with current offers via an electronic newsletter
from either Maser-online or Maser Communications (UK) Ltd. We will not share your
personal information with or sell it to third-party marketers.
Details of Your Visit to our Website. We collect non-personally identifying
information of the sort that web browsers and servers typically make available. This
includes, but is not limited to, traffic data, location data, weblogs and records of how
you navigate the pages on our site and how you interact with the pages.
IP addresses. We may collect information about your computer, including where
available your IP address, operating system and browser type, for system
administration and to report aggregate information to our advertisers. This is
statistical data about our users’ browsing actions and patterns, and does not identify
We may use or allow the following third-party service providers named below to
process and store your data:
In order to monitor the performance of our site we collect:
· An IP address to monitor site traffic and volume of visitors
· A session ID to uniquely identify you on our site and enables you to
purchase from us
In order to fulfil any orders placed with us we collect:
· An email address to contact you
· Your full name
· Credit card and delivery address for security fraud checks
What are cookies?
There are many misconceptions about cookies and what they are used for. At Maser-
Online we believe in being open, upfront and honest. In this section we briefly explain
the cookie types we use and how they benefit your experience whilst browsing this
Cookies contain simple pieces of information and they are downloaded on to your pc
when you visit the website. Cookies are simple text files that can used by a website
efficiently and also to observe visitor behaviour on our website during a session.
All the information contained in our cookies is used to ensure the website works
correctly, delivers the performance you expect and also to improve the overall
experience we offer our visitors and customers. Some of the cookies we use are
essential to the operation of the website.
· To keep track of the items added to the basket
· To help identify the order as a whole
· To view visitor behaviour and areas of the site visited
· To monitor and run advertising and marketing campaigns
Essential cookies are technical cookies that are required for the operation of our site.
Without essential cookies our sites can’t operate properly. Typically these cookies are
used to support key functions such as the shopping basket and enhanced features like
our sign-in accounts.
Performance cookies allow us to identify and count the number of visitors to our sites
and to see how visitors are using the website. This helps us to improve the way our
site works and develop functionality to make shopping with seamless.
Our site uses a range of cookies for marketing purposes. Marketing cookies record
your visits to our sites, the pages you have visited and the links you have followed.
We use this information to make our site and the advertising displayed on them more
relevant to your interests. Please note we don’t share any of your personal or
that not everyone wants to receive marketing information. You have the option to
unsubscribe from our email mailing list at anytime.
We take your privacy seriously and safeguard your data and personal information in compliance with the Data Protection Act. For more information on how we use your data please the information above.
Under data protection law you have the following rights:
What we do with your information?
All personal information we may collect from you when using this website will be used
only in accordance with the Data Protection Act 1998 and all other applicable laws.
Questions regarding this policy should be directed to firstname.lastname@example.org
Maser Communications (UK) Ltd
Unit 4 Axis Park
Fort Fareham Industrial Estate