Calibration/Repair instructions

• Fill out Return Equipment Form before returning your faulty product to Maser
• Return equipment to Maser Technology Group, Unit 9 15B Rodborough Road, Frenchs Forest, NSW 2086 and include a copy of Return Equipment Form with package
• Fax copy of form to Maser Technology on 02 9452 6340 or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Service department will come back to you with a quote for repair/calibration
• If happy to proceed, fax or email quote back signed by authorised person or issue Purchase Order
• Payment (if not under warranty) by following Payment instructions for direct deposit or credit card payment.
• Notify Maser by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or phone 02 9452 6062 that payment has been made.
• Goods will be returned to you
• Any questions, please contact Service Department on 02 9452 6062 or by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Maser Technology Group partnered with Sunrise Telecom to offer local repair and calibration of Sunrise Telecom products in Australia. This will results in improved support for our customers providing faster lead-times and reduced repair cost.

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